Customer Service for the win

[dragovianknight]

Dharma Trading is the first company that's ever called to confirm that my shipping address is legit (I have everything shipped to work because I'm there more than at home). Possibly because I just ordered for the first time in five years and last time I ordered, I was working at home and could sign for things (and if necessary, guide the UPS drivers along the scary rural dirt roads that have no street signs).

Hopefully, the yarn (a cotton/bamboo blend)and dye will not take too long to get here, though I missed today's shipping deadline and nothing can go out until Monday.

Comments

[bridgetmkennitt]

Yay, and here's hoping the yarn arrives quickly!

[dragovianknight]

It'll be my first attempt at dying yarn. All my fingers are crossed for it to go smoothly.

[havocthecat]

Oh, let me know how your experiences with them are? I've always thought about ordering from them and have never done so.

[dragovianknight]

Five years ago they seemed to have very good customer service, prompt shipping and good products, and it seems the customer service hasn't changed. I'll report on my goodies when they get here, though. ^_^

[havocthecat]

Good customer service is a great start; I'm hoping the products are good also. So thank you for offering to post another review!